Shipping Policy

Last Updated: July 2026

Thank you for shopping with GoFitty, a brand of DC Agro Foods Pvt. Ltd. We are committed to delivering your order safely and on time.

Order Processing

• Orders are processed within 1–2 business days after successful payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next business day.

• During high-demand periods, festivals, or promotional sales, order processing may take slightly longer. In such cases, customers will be informed of any significant delays.

Shipping Timeline

Estimated delivery times are as follows:

• Metro Cities: 2–5 business days

• Other Cities & Towns: 3–7 business days

• Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed during checkout before payment. Any free shipping offers will be applied automatically according to the applicable offer terms.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email, SMS, or WhatsApp (where applicable), allowing you to monitor your shipment in real time.

Delivery Attempts

Our courier partners will make reasonable delivery attempts. If delivery cannot be completed due to an incorrect address, recipient unavailability, or other customer-related reasons, the shipment may be returned to us. Additional shipping charges may apply for re-dispatch of returned orders.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information, including the recipient's name, address, PIN code, and contact number. GoFitty is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided during checkout.

Damaged or Tampered Packages

If you receive a package that appears damaged, tampered with, or opened, please refuse delivery if possible or contact our customer support within 24 hours of receiving the order. Kindly share clear photographs of the package to help us investigate and resolve the issue promptly.

Delays Beyond Our Control

While we strive to deliver every order on time, delays may occur due to events beyond our control, including natural disasters, extreme weather, strikes, government restrictions, or courier disruptions. We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team through the contact details provided on our website. We will be happy to assist you.